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Reviews

Feedback from PLNTD patients about their experience using our service, including communication, ordering and customer support.

Names are blurred to protect patient privacy.

5.0
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average rating
21 patient reviews

These reviews describe patients’ experiences with PLNTD’s service, including ordering, communication and customer support. Feedback about medications or clinical outcomes is not published on this page.

Browse all feedback or filter reviews by ease of ordering, communication and support.

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medication range could be better

Ease Of Ordering

Communication

Support

PLNTD Patient
September 3, 2026

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The upgrades to the website is amazing the the customer service was exceptional❀️

Ease Of Ordering

Communication

Support

PLNTD Patient
September 3, 2026

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Very convenient

Ease Of Ordering

PLNTD Patient
September 2, 2026

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I haven’t been able to use the settings tab in a while and I really need to update my phone number, when will it start working again?

PLNTD Patient
September 2, 2026

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A few of my medication options have dropped off??

PLNTD Patient
September 2, 2026

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I'd like to see more of a range in medication perhaps, but everything has always been great with your company :)

Ease Of Ordering

PLNTD Patient
September 2, 2026

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More range

Ease Of Ordering

PLNTD Patient
September 2, 2026

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Hi there just thought to give some feedback of my journey since I started with you guys 100% honest and reliable, good communication and the ease of ordering my medication, fast delivery and also lastly my Doctors are easy to talk with and fully understand me and my needs and also help with advice and recommendations I will also definitely advise and recommend you guys to my family and friends.

Ease Of Ordering

PLNTD Patient
September 1, 2026

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Only 2 available gummy products which I would appreciate more options

Ease Of Ordering

PLNTD Patient
September 1, 2026

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The entire experience with Plntd team is highly recommended. Thank you for your service!

Ease Of Ordering

Communication

Support

PLNTD Patient
September 1, 2026

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I like the improved purchase platform, however more information on each of the products would be really welcome. I don’t always understand what I’m looking at. Thanks for the great service and quick shipping!

PLNTD Patient
September 1, 2026

DISCLAIMERS

A note on these reviews: Individual results may vary. The testimonials here reflect personal experiences and are not a guarantee of similar outcomes, nor a substitute for advice from a qualified healthcare professional.

What we publish: We only share feedback about our service β€” things like communication, ordering and support. Reviews that mention specific medications, cannabis products, clinical outcomes or practitioners are not published, in line with Australian advertising guidelines.

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